/* Crivo — design system
   Tokens no :root (claro) e em [data-theme="dark"] / prefers-color-scheme (escuro).
   Paleta de gráficos: 8 cores categóricas validadas (CVD e contraste) para as duas superfícies. */

@font-face {
  font-family: 'Inter';
  font-style: normal;
  font-display: swap;
  font-weight: 100 900;
  src: url("../fonts/inter-latin-wght-normal.8e433c0592f7.woff2") format('woff2-variations');
  unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD;
}
@font-face {
  font-family: 'Inter';
  font-style: normal;
  font-display: swap;
  font-weight: 100 900;
  src: url("../fonts/inter-latin-ext-wght-normal.ad4eb06671be.woff2") format('woff2-variations');
  unicode-range: U+0100-02BA, U+02BD-02C5, U+02C7-02CC, U+02CE-02D7, U+02DD-02FF, U+0304, U+0308, U+0329, U+1D00-1DBF, U+1E00-1E9F, U+1EF2-1EFF, U+2020, U+20A0-20AB, U+20AD-20C0, U+2113, U+2C60-2C7F, U+A720-A7FF;
}

:root {
  color-scheme: light;
  --font: 'Inter', system-ui, -apple-system, 'Segoe UI', sans-serif;

  --bg: #f4f5f9;
  --surface: #ffffff;
  --surface-2: #f8f9fc;
  --surface-3: #eef0f6;
  --surface-hover: #f3f4f9;
  --border: #e5e8f0;
  --border-strong: #d4d9e5;
  --text: #0e1525;
  --text-2: #4a5468;
  --text-3: #858fa5;
  --ring: rgba(79, 70, 229, .28);

  --primary: #4f46e5;
  --primary-strong: #4338ca;
  --primary-soft: #eef0ff;
  --primary-soft-2: #e0e3ff;
  --primary-text: #3730a3;
  --on-primary: #ffffff;

  --good: #0ca30c;      --good-bg: #e8f6e8;      --good-text: #006300;
  --warning: #fab219;   --warning-bg: #fff5dc;   --warning-text: #7a5000;
  --serious: #ec835a;   --serious-bg: #fdeee6;   --serious-text: #9a3b14;
  --critical: #d03b3b;  --critical-bg: #fbe8e8;  --critical-text: #a01f1f;
  --info-bg: #e6f0fb;   --info-text: #1c5cab;

  --s1: #2a78d6; --s2: #eb6834; --s3: #1baf7a; --s4: #eda100;
  --s5: #e87ba4; --s6: #008300; --s7: #6250d6; --s8: #e34948;
  --seq-100: #cde2fb; --seq-200: #9ec5f4; --seq-300: #6da7ec; --seq-400: #3987e5; --seq-500: #256abf; --seq-600: #184f95; --seq-700: #0d366b;
  --grid: #eceef3;
  --axis: #c9cdd8;

  --sidebar-bg: #0b0e1a;
  --sidebar-bg-2: #12162a;
  --sidebar-text: #a3abc2;
  --sidebar-text-strong: #f2f4fa;
  --sidebar-hover: rgba(255, 255, 255, .06);
  --sidebar-active: rgba(124, 115, 255, .16);
  --sidebar-border: rgba(255, 255, 255, .07);

  --radius: 16px;
  --radius-sm: 11px;
  --radius-xs: 8px;
  --shadow-xs: 0 1px 2px rgba(14, 21, 37, .05);
  --shadow-sm: 0 1px 2px rgba(14, 21, 37, .04), 0 2px 6px -2px rgba(14, 21, 37, .06);
  --shadow: 0 1px 3px rgba(14, 21, 37, .05), 0 12px 32px -16px rgba(14, 21, 37, .18);
  --shadow-lg: 0 24px 64px -24px rgba(14, 21, 37, .35);
  --sidebar-w: 264px;
  --topbar-h: 68px;
  --ease: cubic-bezier(.2, .8, .2, 1);
}

@media (prefers-color-scheme: dark) {
  :root:where(:not([data-theme="light"])) {
    color-scheme: dark;
    --bg: #0a0c14; --surface: #131725; --surface-2: #171c2c; --surface-3: #1e2437; --surface-hover: #1a2032;
    --border: #252b3f; --border-strong: #333a52; --text: #eef0f7; --text-2: #b3bacd; --text-3: #7c859c;
    --ring: rgba(139, 131, 255, .35);
    --primary: #7c73ff; --primary-strong: #938bff; --primary-soft: #1f1f45; --primary-soft-2: #29295a; --primary-text: #c4c0ff; --on-primary: #ffffff;
    --good-bg: #12301a; --good-text: #4cd04c; --warning-bg: #3a2e0c; --warning-text: #fbc94e;
    --serious-bg: #3a2016; --serious-text: #f3a282; --critical-bg: #3a1618; --critical-text: #f08080;
    --info-bg: #13263f; --info-text: #86b6ef;
    --s1: #3987e5; --s2: #d95926; --s3: #199e70; --s4: #c98500; --s5: #d55181; --s6: #008300; --s7: #9085e9; --s8: #e66767;
    --grid: #20263a; --axis: #333a52;
    --sidebar-bg: #080a12; --sidebar-bg-2: #0d101c;
    --shadow-sm: 0 1px 2px rgba(0, 0, 0, .3); --shadow: 0 1px 3px rgba(0, 0, 0, .35), 0 12px 32px -16px rgba(0, 0, 0, .6);
  }
}
:root[data-theme="dark"] {
  color-scheme: dark;
  --bg: #0a0c14; --surface: #131725; --surface-2: #171c2c; --surface-3: #1e2437; --surface-hover: #1a2032;
  --border: #252b3f; --border-strong: #333a52; --text: #eef0f7; --text-2: #b3bacd; --text-3: #7c859c;
  --ring: rgba(139, 131, 255, .35);
  --primary: #7c73ff; --primary-strong: #938bff; --primary-soft: #1f1f45; --primary-soft-2: #29295a; --primary-text: #c4c0ff; --on-primary: #ffffff;
  --good-bg: #12301a; --good-text: #4cd04c; --warning-bg: #3a2e0c; --warning-text: #fbc94e;
  --serious-bg: #3a2016; --serious-text: #f3a282; --critical-bg: #3a1618; --critical-text: #f08080;
  --info-bg: #13263f; --info-text: #86b6ef;
  --s1: #3987e5; --s2: #d95926; --s3: #199e70; --s4: #c98500; --s5: #d55181; --s6: #008300; --s7: #9085e9; --s8: #e66767;
  --grid: #20263a; --axis: #333a52;
  --sidebar-bg: #080a12; --sidebar-bg-2: #0d101c;
  --shadow-sm: 0 1px 2px rgba(0, 0, 0, .3); --shadow: 0 1px 3px rgba(0, 0, 0, .35), 0 12px 32px -16px rgba(0, 0, 0, .6);
}

/* ---------- base ---------- */
*, *::before, *::after { box-sizing: border-box; }
[hidden] { display: none !important; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0; font-family: var(--font); font-size: 14px; line-height: 1.5; color: var(--text); background: var(--bg);
  font-feature-settings: 'cv11', 'ss01', 'ss03'; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale;
}
a { color: var(--primary); text-decoration: none; }
a:hover { color: var(--primary-strong); }
h1, h2, h3, h4 { margin: 0; font-weight: 650; letter-spacing: -.015em; color: var(--text); }
h1 { font-size: 22px; } h2 { font-size: 17px; } h3 { font-size: 15px; } h4 { font-size: 13px; }
p { margin: 0 0 .75em; }
hr { border: 0; border-top: 1px solid var(--border); margin: 20px 0; }
::selection { background: var(--primary-soft-2); }
.icon { width: 18px; height: 18px; flex: none; stroke: currentColor; fill: none; stroke-width: 1.9; stroke-linecap: round; stroke-linejoin: round; vertical-align: middle; }
.icon.sm { width: 15px; height: 15px; } .icon.xs { width: 13px; height: 13px; } .icon.lg { width: 22px; height: 22px; } .icon.xl { width: 28px; height: 28px; }
.tabular, table td, table th { font-variant-numeric: tabular-nums; }
.muted { color: var(--text-3); } .text-2 { color: var(--text-2); } .small { font-size: 12.5px; } .xsmall { font-size: 11.5px; }
.strong { font-weight: 600; } .nowrap { white-space: nowrap; } .truncate { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.right { text-align: right; } .center { text-align: center; }
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }
:focus-visible { outline: 2px solid var(--primary); outline-offset: 2px; border-radius: 6px; }

/* ---------- layout ---------- */
.app { display: grid; grid-template-columns: var(--sidebar-w) minmax(0, 1fr); min-height: 100vh; transition: grid-template-columns .25s var(--ease); }
.app.recolhido { --sidebar-w: 76px; }
.sidebar {
  position: sticky; top: 0; height: 100vh; overflow-y: auto; overflow-x: hidden; display: flex; flex-direction: column;
  background: radial-gradient(120% 60% at 0% 0%, rgba(124, 115, 255, .16), transparent 60%), linear-gradient(180deg, var(--sidebar-bg-2), var(--sidebar-bg));
  color: var(--sidebar-text); border-right: 1px solid var(--sidebar-border); scrollbar-width: thin; scrollbar-color: rgba(255,255,255,.12) transparent;
}
.marca { display: flex; align-items: center; gap: 12px; padding: 20px 20px 18px; color: var(--sidebar-text-strong); }
.marca-logo { width: 36px; height: 36px; border-radius: 11px; display: grid; place-items: center; flex: none;
  background: linear-gradient(135deg, #8b7dff, #4f46e5 55%, #2a78d6); box-shadow: 0 6px 18px -6px rgba(124, 115, 255, .8), inset 0 1px 0 rgba(255,255,255,.25); }
.marca-logo svg { width: 22px; height: 22px; }
.marca-nome { font-weight: 700; font-size: 17px; letter-spacing: -.02em; line-height: 1.1; }
.marca-sub { font-size: 11.5px; color: var(--sidebar-text); white-space: nowrap; }
.nav { padding: 6px 12px 16px; display: flex; flex-direction: column; gap: 2px; }
.nav-grupo { font-size: 10.5px; font-weight: 650; letter-spacing: .09em; text-transform: uppercase; color: rgba(163, 171, 194, .55); padding: 18px 12px 6px; white-space: nowrap; }
.nav a {
  display: flex; align-items: center; gap: 12px; padding: 9px 12px; border-radius: 10px; color: var(--sidebar-text); font-weight: 500;
  white-space: nowrap; transition: background .15s, color .15s; position: relative;
}
.nav a:hover { background: var(--sidebar-hover); color: var(--sidebar-text-strong); }
.nav a.ativo { background: var(--sidebar-active); color: var(--sidebar-text-strong); }
.nav a.ativo::before { content: ''; position: absolute; left: -12px; top: 9px; bottom: 9px; width: 3px; border-radius: 0 3px 3px 0; background: #8b83ff; }
.nav a .icon { opacity: .9; }
.nav .contador { margin-left: auto; font-size: 11px; font-weight: 650; background: rgba(250, 178, 25, .16); color: #fbc94e; padding: 1px 8px; border-radius: 20px; }
.nav .ao-vivo-ponto { margin-left: auto; width: 8px; height: 8px; border-radius: 50%; background: #2fd26f; box-shadow: 0 0 0 0 rgba(47, 210, 111, .6); animation: pulso 2s infinite; }
.sidebar-cta { margin: 4px 16px 6px; }
.sidebar-cta .btn { width: 100%; justify-content: center; }
.sidebar-rodape { margin-top: auto; padding: 14px 16px 18px; border-top: 1px solid var(--sidebar-border); }
.sidebar-usuario { display: flex; align-items: center; gap: 10px; padding: 8px; border-radius: 12px; color: var(--sidebar-text-strong); }
.sidebar-usuario:hover { background: var(--sidebar-hover); color: var(--sidebar-text-strong); }
.sidebar-usuario .nome { font-weight: 600; font-size: 13px; line-height: 1.2; }
.sidebar-usuario .papel { font-size: 11.5px; color: var(--sidebar-text); }
.app.recolhido .marca-texto, .app.recolhido .nav-grupo, .app.recolhido .nav a span, .app.recolhido .nav .contador,
.app.recolhido .sidebar-usuario > div, .app.recolhido .sidebar-cta span { display: none; }
.app.recolhido .nav a { justify-content: center; padding: 11px; }
.app.recolhido .marca { justify-content: center; padding-inline: 0; }
.app.recolhido .nav-grupo + a, .app.recolhido .nav-grupo { margin-top: 0; }
.app.recolhido .nav-separador { display: block; }
.nav-separador { display: none; height: 1px; background: var(--sidebar-border); margin: 10px 8px; }

.principal { min-width: 0; display: flex; flex-direction: column; }
.topbar {
  position: sticky; top: 0; z-index: 30; height: var(--topbar-h); display: flex; align-items: center; gap: 14px; padding: 0 28px;
  background: color-mix(in srgb, var(--bg) 82%, transparent); backdrop-filter: saturate(1.6) blur(14px); -webkit-backdrop-filter: saturate(1.6) blur(14px);
  border-bottom: 1px solid color-mix(in srgb, var(--border) 70%, transparent);
}
.topbar-titulo { min-width: 0; }
.topbar-titulo h1 { font-size: 18px; line-height: 1.2; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.migalhas { font-size: 12px; color: var(--text-3); display: flex; gap: 6px; align-items: center; }
.migalhas a { color: var(--text-3); } .migalhas a:hover { color: var(--text); }
.topbar-acoes { margin-left: auto; display: flex; align-items: center; gap: 8px; }
.busca-global {
  display: flex; align-items: center; gap: 8px; height: 38px; min-width: 240px; padding: 0 10px 0 12px; border-radius: 11px; cursor: text;
  background: var(--surface); border: 1px solid var(--border); color: var(--text-3); box-shadow: var(--shadow-xs); font: inherit;
}
.busca-global:hover { border-color: var(--border-strong); }
.busca-global kbd { margin-left: auto; }
kbd { font: 600 11px var(--font); color: var(--text-3); background: var(--surface-3); border: 1px solid var(--border); border-bottom-width: 2px; border-radius: 6px; padding: 1px 6px; }
.conteudo { padding: 26px 28px 48px; width: 100%; max-width: 1680px; margin: 0 auto; }
.pagina-cabecalho { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; margin-bottom: 20px; flex-wrap: wrap; }
.pagina-cabecalho p { margin: 4px 0 0; color: var(--text-2); }

/* ---------- grid utilitário ---------- */
.grade { display: grid; gap: 18px; }
.grade-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grade-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grade-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.grade-kpi { display: grid; gap: 14px; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); }
.span-2 { grid-column: span 2; } .span-3 { grid-column: span 3; }
.grade-12 { display: grid; gap: 18px; grid-template-columns: repeat(12, minmax(0, 1fr)); }
.c-3 { grid-column: span 3; } .c-4 { grid-column: span 4; } .c-5 { grid-column: span 5; } .c-6 { grid-column: span 6; } .c-7 { grid-column: span 7; } .c-8 { grid-column: span 8; } .c-12 { grid-column: span 12; }
.linha { display: flex; align-items: center; gap: 10px; } .linha.wrap { flex-wrap: wrap; } .linha.topo { align-items: flex-start; }
.entre { justify-content: space-between; } .fim { justify-content: flex-end; }
.pilha { display: flex; flex-direction: column; gap: 12px; } .pilha-sm { display: flex; flex-direction: column; gap: 6px; }
.mt-0 { margin-top: 0 !important; } .mt { margin-top: 18px; } .mt-sm { margin-top: 10px; } .mb { margin-bottom: 18px; } .mb-sm { margin-bottom: 10px; }
.flex-1 { flex: 1; min-width: 0; }

/* ---------- cards ---------- */
.card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow-sm); min-width: 0; }
.card-cabecalho { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 16px 20px 0; }
.card-cabecalho .titulo { display: flex; align-items: center; gap: 10px; min-width: 0; }
.card-cabecalho h2, .card-cabecalho h3 { font-size: 14.5px; font-weight: 640; }
.card-cabecalho .sub { font-size: 12.5px; color: var(--text-3); font-weight: 450; }
.card-corpo { padding: 16px 20px 20px; }
.card-corpo.flush { padding: 8px 0 0; overflow-x: auto; }
#g-mapa, #g-matriz { overflow-x: auto; }
#g-mapa .heatmap { min-width: 520px; }
.card-rodape { padding: 12px 20px; border-top: 1px solid var(--border); background: var(--surface-2); border-radius: 0 0 var(--radius) var(--radius); }
.card.destaque { background: linear-gradient(135deg, color-mix(in srgb, var(--primary) 9%, var(--surface)), var(--surface) 60%); }
.icone-caixa { width: 34px; height: 34px; border-radius: 10px; display: grid; place-items: center; flex: none; background: var(--primary-soft); color: var(--primary); }
.icone-caixa.good { background: var(--good-bg); color: var(--good-text); }
.icone-caixa.warning { background: var(--warning-bg); color: var(--warning-text); }
.icone-caixa.critical { background: var(--critical-bg); color: var(--critical-text); }
.icone-caixa.info { background: var(--info-bg); color: var(--info-text); }
.icone-caixa.neutro { background: var(--surface-3); color: var(--text-2); }

/* KPI */
.kpi { position: relative; padding: 16px 18px 14px; overflow: hidden; display: flex; flex-direction: column; gap: 4px; }
.kpi-topo { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.kpi-rotulo { font-size: 12.5px; color: var(--text-2); font-weight: 520; display: flex; align-items: center; gap: 7px; }
.kpi-rotulo .icon { color: var(--text-3); width: 16px; height: 16px; }
.kpi-valor { font-size: 27px; font-weight: 680; letter-spacing: -.03em; line-height: 1.15; margin-top: 4px; }
.kpi-valor small { font-size: 14px; font-weight: 560; color: var(--text-3); letter-spacing: 0; margin-left: 2px; }
.kpi-rodape { display: flex; align-items: center; flex-wrap: wrap; gap: 3px 8px; font-size: 12px; color: var(--text-3); min-height: 20px; line-height: 1.35; }
.kpi-spark { position: absolute; right: 0; bottom: 0; left: 0; height: 38px; opacity: .9; pointer-events: none; }
.kpi.com-spark { padding-bottom: 40px; }

.delta { display: inline-flex; align-items: center; gap: 2px; font-weight: 620; font-size: 12px; padding: 1px 7px 1px 5px; border-radius: 20px; }
.delta.bom { color: var(--good-text); background: var(--good-bg); }
.delta.ruim { color: var(--critical-text); background: var(--critical-bg); }
.delta.neutro { color: var(--text-2); background: var(--surface-3); }
.delta .icon { width: 13px; height: 13px; stroke-width: 2.4; }

/* ---------- botões ---------- */
.btn {
  --b-bg: var(--surface); --b-fg: var(--text); --b-bd: var(--border-strong);
  display: inline-flex; align-items: center; gap: 8px; height: 38px; padding: 0 15px; border-radius: 11px; font: 560 13.5px var(--font);
  background: var(--b-bg); color: var(--b-fg); border: 1px solid var(--b-bd); cursor: pointer; white-space: nowrap; text-decoration: none;
  transition: background .15s, border-color .15s, box-shadow .15s, transform .05s; box-shadow: var(--shadow-xs); user-select: none;
}
.btn:hover { --b-bg: var(--surface-hover); color: var(--b-fg); }
.btn:active { transform: translateY(1px); }
.btn:disabled, .btn.desativado { opacity: .5; pointer-events: none; }
.btn-primario { --b-bg: var(--primary); --b-fg: var(--on-primary); --b-bd: transparent; box-shadow: 0 1px 2px rgba(79,70,229,.3), 0 6px 16px -8px rgba(79,70,229,.7), inset 0 1px 0 rgba(255,255,255,.14); }
.btn-primario:hover { --b-bg: var(--primary-strong); }
.btn-suave { --b-bg: var(--primary-soft); --b-fg: var(--primary-text); --b-bd: transparent; box-shadow: none; }
.btn-suave:hover { --b-bg: var(--primary-soft-2); }
.btn-fantasma { --b-bg: transparent; --b-bd: transparent; box-shadow: none; --b-fg: var(--text-2); }
.btn-fantasma:hover { --b-bg: var(--surface-3); --b-fg: var(--text); }
.btn-perigo { --b-bg: var(--critical); --b-fg: #fff; --b-bd: transparent; }
.btn-perigo:hover { --b-bg: #b52f2f; }
.btn-perigo-suave { --b-bg: var(--critical-bg); --b-fg: var(--critical-text); --b-bd: transparent; box-shadow: none; }
.btn-sm { height: 32px; padding: 0 11px; font-size: 12.5px; border-radius: 9px; gap: 6px; }
.btn-xs { height: 26px; padding: 0 8px; font-size: 12px; border-radius: 7px; gap: 5px; }
.btn-lg { height: 46px; padding: 0 20px; font-size: 14.5px; border-radius: 13px; }
.btn-icone { width: 38px; padding: 0; justify-content: center; }
.btn-icone.btn-sm { width: 32px; } .btn-icone.btn-xs { width: 26px; }
.sidebar .btn-primario { background: linear-gradient(135deg, #8b7dff, #5b51ee); box-shadow: 0 8px 22px -10px rgba(124, 115, 255, .9), inset 0 1px 0 rgba(255,255,255,.2); }
.grupo-botoes { display: inline-flex; gap: 8px; flex-wrap: wrap; }

/* ---------- selos / badges ---------- */
.selo { display: inline-flex; align-items: center; gap: 5px; height: 22px; padding: 0 8px; border-radius: 7px; font-size: 11.5px; font-weight: 600; white-space: nowrap;
  background: var(--surface-3); color: var(--text-2); }
.selo .icon { width: 12px; height: 12px; stroke-width: 2.3; }
.selo.good { background: var(--good-bg); color: var(--good-text); }
.selo.warning { background: var(--warning-bg); color: var(--warning-text); }
.selo.serious { background: var(--serious-bg); color: var(--serious-text); }
.selo.critical { background: var(--critical-bg); color: var(--critical-text); }
.selo.info { background: var(--info-bg); color: var(--info-text); }
.selo.primario { background: var(--primary-soft); color: var(--primary-text); }
.selo.contorno { background: transparent; border: 1px solid var(--border-strong); }
.selo.grande { height: 26px; font-size: 12.5px; padding: 0 10px; }
.ponto { width: 8px; height: 8px; border-radius: 50%; display: inline-block; flex: none; background: currentColor; }

/* cor nomeada (bases, equipes, categorias) */
[data-cor="azul"] { --cor: var(--s1); } [data-cor="laranja"] { --cor: var(--s2); } [data-cor="verde-agua"] { --cor: var(--s3); }
[data-cor="amarelo"] { --cor: var(--s4); } [data-cor="magenta"] { --cor: var(--s5); } [data-cor="verde"] { --cor: var(--s6); }
[data-cor="violeta"] { --cor: var(--s7); } [data-cor="vermelho"] { --cor: var(--s8); }
.selo-cor { background: color-mix(in srgb, var(--cor) 13%, transparent); color: color-mix(in srgb, var(--cor) 78%, var(--text)); }
.ponto-cor { background: var(--cor); }
.barra-cor { border-left: 3px solid var(--cor); }

/* gravidade (ordinal, sempre com rótulo) */
.grav { display: inline-flex; align-items: center; gap: 5px; font-size: 11.5px; font-weight: 620; padding: 2px 8px 2px 6px; border-radius: 7px; white-space: nowrap; }
.grav::before { content: ''; width: 7px; height: 7px; border-radius: 2px; background: currentColor; }
.grav-leve { background: var(--warning-bg); color: var(--warning-text); }
.grav-moderada { background: var(--serious-bg); color: var(--serious-text); }
.grav-grave { background: var(--critical-bg); color: var(--critical-text); }
.grav-critica { background: var(--critical); color: #fff; }

/* nota de qualidade */
.nota { display: inline-flex; align-items: center; justify-content: center; gap: 4px; min-width: 48px; height: 26px; padding: 0 9px; border-radius: 8px;
  font-weight: 680; font-size: 13px; font-variant-numeric: tabular-nums; }
.nota.excelente { background: var(--good-bg); color: var(--good-text); }
.nota.boa { background: var(--info-bg); color: var(--info-text); }
.nota.regular { background: var(--warning-bg); color: var(--warning-text); }
.nota.critica { background: var(--critical-bg); color: var(--critical-text); }
.nota.vazia { background: var(--surface-3); color: var(--text-3); }
.nota.grande { height: 34px; min-width: 64px; font-size: 16px; border-radius: 10px; }
.nota .icon { width: 13px; height: 13px; stroke-width: 2.4; }

/* avatar */
.avatar { --av: 34px; width: var(--av); height: var(--av); border-radius: 50%; display: inline-grid; place-items: center; flex: none;
  color: #fff; font-weight: 650; font-size: calc(var(--av) * .38); letter-spacing: .01em; overflow: hidden; position: relative;
  box-shadow: inset 0 0 0 1px rgba(255,255,255,.12); }
.avatar img { width: 100%; height: 100%; object-fit: cover; }
.avatar.xs { --av: 24px; } .avatar.sm { --av: 30px; } .avatar.lg { --av: 48px; } .avatar.xl { --av: 72px; border-radius: 22px; }
.avatar-grupo { display: inline-flex; } .avatar-grupo .avatar { margin-left: -8px; box-shadow: 0 0 0 2px var(--surface); } .avatar-grupo .avatar:first-child { margin-left: 0; }
.pessoa { display: flex; align-items: center; gap: 10px; min-width: 0; }
.pessoa .nome { font-weight: 580; color: var(--text); line-height: 1.25; }
.pessoa .detalhe { font-size: 12px; color: var(--text-3); line-height: 1.3; }
a.pessoa:hover .nome { color: var(--primary); }

/* ---------- tabelas ---------- */
.tabela-wrap { overflow-x: auto; }
.tabela { width: 100%; border-collapse: separate; border-spacing: 0; }
.tabela th { text-align: left; font-size: 11.5px; font-weight: 620; color: var(--text-3); text-transform: uppercase; letter-spacing: .05em;
  padding: 10px 14px; border-bottom: 1px solid var(--border); background: var(--surface-2); white-space: nowrap; position: sticky; top: 0; }
.tabela th:first-child { padding-left: 20px; } .tabela td:first-child { padding-left: 20px; }
.tabela th:last-child { padding-right: 20px; } .tabela td:last-child { padding-right: 20px; }
.tabela td { padding: 12px 14px; border-bottom: 1px solid var(--border); vertical-align: middle; }
.tabela tbody tr { transition: background .12s; }
.tabela tbody tr:hover { background: var(--surface-hover); }
.tabela tbody tr:last-child td { border-bottom: 0; }
.tabela .num { text-align: right; font-variant-numeric: tabular-nums; white-space: nowrap; }
.tabela tr.clicavel { cursor: pointer; }
.tabela.compacta td { padding: 8px 12px; } .tabela.compacta th { padding: 8px 12px; }
.tabela tr.inativo td { opacity: .55; }
.ordem-link { color: inherit; display: inline-flex; gap: 4px; align-items: center; } .ordem-link:hover { color: var(--text); }

/* barra de proporção dentro de tabela */
.barra { height: 6px; border-radius: 6px; background: var(--surface-3); overflow: hidden; min-width: 60px; }
.barra > span { display: block; height: 100%; border-radius: 6px; background: var(--s1); }
.barra.good > span { background: var(--good); } .barra.critical > span { background: var(--critical); } .barra.warning > span { background: var(--warning); } .barra.serious > span { background: var(--serious); }

/* ---------- formulários ---------- */
.campo { display: flex; flex-direction: column; gap: 6px; min-width: 0; }
.campo > label, .rotulo { font-size: 12.5px; font-weight: 600; color: var(--text-2); display: flex; align-items: center; gap: 6px; }
.campo .ajuda { font-size: 12px; color: var(--text-3); }
.campo .erro, .erro-texto { font-size: 12px; color: var(--critical-text); font-weight: 520; }
.obrigatorio::after { content: '*'; color: var(--critical); margin-left: 2px; }
.entrada, .campo input:not([type=checkbox]):not([type=radio]):not([type=hidden]), .campo select, .campo textarea {
  width: 100%; height: 40px; padding: 0 12px; border-radius: 10px; border: 1px solid var(--border-strong); background: var(--surface);
  color: var(--text); font: 450 14px var(--font); transition: border-color .15s, box-shadow .15s; box-shadow: var(--shadow-xs);
}
.campo textarea, textarea.entrada { height: auto; min-height: 88px; padding: 10px 12px; resize: vertical; line-height: 1.5; }
.campo select, select.entrada { appearance: none; padding-right: 34px; cursor: pointer;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23858fa5' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");
  background-repeat: no-repeat; background-position: right 10px center; }
.campo select[multiple] { height: auto; min-height: 120px; background-image: none; padding: 6px; }
.entrada:hover, .campo input:hover, .campo select:hover, .campo textarea:hover { border-color: color-mix(in srgb, var(--border-strong) 60%, var(--text-3)); }
.entrada:focus, .campo input:focus, .campo select:focus, .campo textarea:focus { outline: none; border-color: var(--primary); box-shadow: 0 0 0 4px var(--ring); }
.campo.com-erro input, .campo.com-erro select, .campo.com-erro textarea { border-color: var(--critical); }
.entrada::placeholder, .campo input::placeholder, .campo textarea::placeholder { color: var(--text-3); }
.entrada-sm { height: 34px !important; font-size: 13px !important; border-radius: 9px !important; }
.entrada-icone { position: relative; }
.entrada-icone > .icon { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--text-3); pointer-events: none; }
.entrada-icone > input { padding-left: 38px !important; }
.entrada-icone > .sufixo { position: absolute; right: 8px; top: 50%; transform: translateY(-50%); display: flex; align-items: center; gap: 6px; }
.form-grade { display: grid; gap: 16px 18px; grid-template-columns: repeat(2, minmax(0, 1fr)); }
.form-grade .inteiro { grid-column: 1 / -1; }
.form-grade-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.check { display: inline-flex; align-items: center; gap: 9px; cursor: pointer; font-weight: 500; color: var(--text); user-select: none; }
.check input { width: 18px; height: 18px; accent-color: var(--primary); cursor: pointer; margin: 0; }
.alternador { position: relative; display: inline-flex; align-items: center; gap: 10px; cursor: pointer; font-weight: 520; }
.alternador input { appearance: none; width: 38px; height: 22px; border-radius: 22px; background: var(--border-strong); margin: 0; cursor: pointer; transition: background .2s; position: relative; flex: none; }
.alternador input::after { content: ''; position: absolute; top: 3px; left: 3px; width: 16px; height: 16px; border-radius: 50%; background: #fff; box-shadow: 0 1px 3px rgba(0,0,0,.25); transition: transform .2s var(--ease); }
.alternador input:checked { background: var(--primary); }
.alternador input:checked::after { transform: translateX(16px); }
.erros-form { background: var(--critical-bg); color: var(--critical-text); border-radius: 10px; padding: 10px 14px; font-weight: 520; margin-bottom: 14px; }
.erros-form ul { margin: 0; padding-left: 18px; }

/* segmentado (canal, período) */
.segmentado { display: inline-flex; padding: 3px; gap: 2px; border-radius: 11px; background: var(--surface-3); border: 1px solid var(--border); flex-wrap: wrap; }
.segmentado label, .segmentado a, .segmentado button { display: inline-flex; align-items: center; gap: 7px; height: 32px; padding: 0 12px; border-radius: 8px; cursor: pointer;
  font: 560 13px var(--font); color: var(--text-2); border: 0; background: transparent; white-space: nowrap; }
.segmentado label:hover, .segmentado a:hover, .segmentado button:hover { color: var(--text); }
.segmentado input { position: absolute; opacity: 0; pointer-events: none; }
.segmentado label:has(input:checked), .segmentado a.ativo, .segmentado button.ativo { background: var(--surface); color: var(--text); box-shadow: var(--shadow-sm); }
.segmentado label:has(input:focus-visible) { outline: 2px solid var(--primary); }
.segmentado.grande label { height: 40px; padding: 0 16px; font-size: 13.5px; }

/* chips (erros e competências) */
.chips { display: flex; flex-wrap: wrap; gap: 8px; }
.chip { position: relative; display: inline-flex; align-items: center; gap: 7px; min-height: 34px; padding: 6px 12px; border-radius: 10px; cursor: pointer;
  border: 1px solid var(--border-strong); background: var(--surface); color: var(--text-2); font: 540 13px var(--font); transition: all .15s var(--ease); user-select: none; text-align: left; line-height: 1.25; }
.chip:hover { border-color: var(--primary); color: var(--text); }
.chip input { position: absolute; opacity: 0; pointer-events: none; }
.chip .icon { width: 15px; height: 15px; color: var(--text-3); }
.chip:has(input:checked), .chip.ativo { background: var(--primary-soft); border-color: color-mix(in srgb, var(--primary) 55%, transparent); color: var(--primary-text); }
.chip:has(input:checked) .icon, .chip.ativo .icon { color: var(--primary); }
.chip:has(input:focus-visible) { box-shadow: 0 0 0 3px var(--ring); }
.chips.forte .chip:has(input:checked) { background: var(--good-bg); border-color: color-mix(in srgb, var(--good) 45%, transparent); color: var(--good-text); }
.chips.forte .chip:has(input:checked) .icon { color: var(--good-text); }
.chips.melhoria .chip:has(input:checked) { background: var(--warning-bg); border-color: color-mix(in srgb, var(--warning) 70%, transparent); color: var(--warning-text); }
.chips.melhoria .chip:has(input:checked) .icon { color: var(--warning-text); }

/* ---------- abas ---------- */
.abas { display: flex; gap: 4px; border-bottom: 1px solid var(--border); margin-bottom: 18px; overflow-x: auto; }
.abas a, .abas button { display: inline-flex; align-items: center; gap: 8px; padding: 10px 14px; font: 560 13.5px var(--font); color: var(--text-2); border: 0; background: none;
  border-bottom: 2px solid transparent; margin-bottom: -1px; cursor: pointer; white-space: nowrap; }
.abas a:hover, .abas button:hover { color: var(--text); }
.abas a.ativo, .abas button.ativo { color: var(--primary); border-bottom-color: var(--primary); }
.abas .contagem { font-size: 11px; background: var(--surface-3); color: var(--text-2); padding: 0 7px; border-radius: 20px; font-weight: 650; }

/* ---------- barra de filtros ---------- */
.filtros { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-bottom: 20px; }
.filtros .entrada, .filtros select { height: 36px; width: auto; min-width: 150px; font-size: 13px; }
.filtros .entrada-icone input { height: 36px; min-width: 240px; }
.filtro-periodo { position: relative; }
.menu { position: absolute; z-index: 50; top: calc(100% + 6px); min-width: 220px; padding: 6px; border-radius: 13px; background: var(--surface); border: 1px solid var(--border);
  box-shadow: var(--shadow-lg); display: none; }
.menu.direita { right: 0; } .menu.aberto { display: block; animation: surgir .15s var(--ease); }
.menu a, .menu button { display: flex; align-items: center; gap: 10px; width: 100%; padding: 8px 10px; border-radius: 8px; color: var(--text); font: 500 13px var(--font);
  background: none; border: 0; cursor: pointer; text-align: left; }
.menu a:hover, .menu button:hover { background: var(--surface-3); color: var(--text); }
.menu a.ativo { font-weight: 650; } .menu a.ativo::after { content: ''; margin-left: auto; width: 8px; height: 8px; border-radius: 50%; background: var(--primary); }
.menu hr { margin: 6px 4px; }
.menu .menu-form { padding: 8px 10px 6px; display: grid; gap: 8px; grid-template-columns: 1fr 1fr; }
.menu .menu-form .btn { grid-column: 1 / -1; justify-content: center; }
.menu .menu-form input { height: 34px; font-size: 12.5px; padding: 0 8px; }

/* ---------- avisos / toasts ---------- */
.avisos { position: fixed; z-index: 100; right: 24px; bottom: 24px; display: flex; flex-direction: column; gap: 10px; max-width: 420px; }
.aviso { display: flex; align-items: flex-start; gap: 10px; padding: 12px 14px; border-radius: 13px; background: var(--surface); border: 1px solid var(--border);
  box-shadow: var(--shadow-lg); font-weight: 520; animation: surgir .3s var(--ease); }
.aviso .icon { margin-top: 1px; }
.aviso.success .icon { color: var(--good); } .aviso.error .icon { color: var(--critical); } .aviso.warning .icon { color: var(--warning); } .aviso.info .icon { color: var(--s1); }
.aviso button { margin-left: auto; background: none; border: 0; color: var(--text-3); cursor: pointer; padding: 0; }
.alerta { display: flex; gap: 12px; align-items: flex-start; padding: 14px 16px; border-radius: 13px; border: 1px solid var(--border); background: var(--surface-2); }
.alerta.warning { background: var(--warning-bg); border-color: transparent; color: var(--warning-text); }
.alerta.info { background: var(--info-bg); border-color: transparent; color: var(--info-text); }
.alerta.critical { background: var(--critical-bg); border-color: transparent; color: var(--critical-text); }
.alerta.good { background: var(--good-bg); border-color: transparent; color: var(--good-text); }

/* ---------- vazio ---------- */
.vazio { display: flex; flex-direction: column; align-items: center; justify-content: center; text-align: center; padding: 48px 20px; color: var(--text-2); gap: 8px; }
.vazio .icone-caixa { width: 52px; height: 52px; border-radius: 16px; margin-bottom: 6px; }
.vazio .icone-caixa .icon { width: 24px; height: 24px; }
.vazio h3 { font-size: 15px; } .vazio p { color: var(--text-3); max-width: 420px; margin: 0; }
.vazio.compacto { padding: 24px 16px; }

/* ---------- modal ---------- */
.modal-fundo { position: fixed; inset: 0; z-index: 90; background: rgba(8, 10, 20, .52); backdrop-filter: blur(3px); display: none; align-items: center; justify-content: center; padding: 20px; }
.modal-fundo.aberto { display: flex; animation: fade .15s; }
.modal { width: 100%; max-width: 520px; max-height: calc(100vh - 40px); overflow: auto; background: var(--surface); border-radius: 20px; box-shadow: var(--shadow-lg); border: 1px solid var(--border); animation: surgir .2s var(--ease); }
.modal.largo { max-width: 860px; }
.modal-cabecalho { display: flex; align-items: center; justify-content: space-between; padding: 18px 22px 0; }
.modal-corpo { padding: 14px 22px 20px; }
.modal-rodape { display: flex; justify-content: flex-end; gap: 8px; padding: 14px 22px; border-top: 1px solid var(--border); background: var(--surface-2); border-radius: 0 0 20px 20px; }

/* paleta de comandos */
.paleta .modal { max-width: 620px; align-self: flex-start; margin-top: 10vh; }
.paleta-busca { display: flex; align-items: center; gap: 10px; padding: 14px 18px; border-bottom: 1px solid var(--border); }
.paleta-busca input { flex: 1; border: 0; background: none; font: 500 16px var(--font); color: var(--text); outline: none; }
.paleta-lista { max-height: 420px; overflow: auto; padding: 8px; }
.paleta-item { display: flex; align-items: center; gap: 12px; padding: 9px 10px; border-radius: 10px; color: var(--text); cursor: pointer; }
.paleta-item.ativo, .paleta-item:hover { background: var(--primary-soft); color: var(--text); }
.paleta-item .acoes { margin-left: auto; display: flex; gap: 6px; }
.paleta-grupo { font-size: 11px; font-weight: 650; text-transform: uppercase; letter-spacing: .06em; color: var(--text-3); padding: 10px 10px 4px; }

/* ---------- paginação ---------- */
.paginacao { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 12px 20px; border-top: 1px solid var(--border); font-size: 13px; color: var(--text-3); }
.paginacao .grupo-botoes { gap: 4px; }

/* ---------- gráficos ---------- */
.grafico { min-height: 260px; position: relative; }
.grafico.baixo { min-height: 200px; } .grafico.alto { min-height: 340px; }
.grafico-tabela { display: none; }
.card.ver-tabela .grafico { display: none; } .card.ver-tabela .grafico-tabela { display: block; }
.legenda { display: flex; flex-wrap: wrap; gap: 6px 16px; font-size: 12.5px; color: var(--text-2); }
.legenda span { display: inline-flex; align-items: center; gap: 6px; }
.legenda i { width: 10px; height: 10px; border-radius: 3px; display: inline-block; }
.apexcharts-tooltip { border-radius: 10px !important; border: 1px solid var(--border) !important; background: var(--surface) !important; color: var(--text) !important; box-shadow: var(--shadow) !important; font-family: var(--font) !important; }
.apexcharts-tooltip-title { background: var(--surface-2) !important; border-bottom: 1px solid var(--border) !important; font-weight: 600 !important; }
.apexcharts-xaxistooltip { background: var(--surface) !important; color: var(--text) !important; border-color: var(--border) !important; }
.apexcharts-xaxistooltip-bottom::before, .apexcharts-xaxistooltip-bottom::after { border-bottom-color: var(--border) !important; }
.apexcharts-menu { background: var(--surface) !important; border-color: var(--border) !important; color: var(--text); }
.apexcharts-text, .apexcharts-legend-text { font-family: var(--font) !important; }

/* lista ranqueada */
.ranking { list-style: none; margin: 0; padding: 0; }
.ranking li { display: grid; grid-template-columns: 26px minmax(0, 1fr) auto; align-items: center; gap: 12px; padding: 10px 20px; border-bottom: 1px solid var(--border); }
.ranking li:last-child { border-bottom: 0; }
.ranking .pos { font-weight: 700; color: var(--text-3); font-size: 13px; text-align: center; font-variant-numeric: tabular-nums; }
.ranking li:nth-child(1) .pos { color: #c98500; } .ranking li:nth-child(2) .pos { color: #8a93a8; } .ranking li:nth-child(3) .pos { color: #b0673a; }
.ranking a:hover .nome { color: var(--primary); }

/* heatmap HTML */
.heatmap { display: grid; gap: 3px; font-size: 11px; }
.heatmap .rot { color: var(--text-3); display: flex; align-items: center; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-weight: 520; }
.heatmap .cel { height: 28px; border-radius: 5px; display: grid; place-items: center; font-weight: 620; font-variant-numeric: tabular-nums; position: relative; cursor: default; }
.heatmap .cab { color: var(--text-3); text-align: center; font-weight: 600; padding-bottom: 2px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.escala { display: flex; align-items: center; gap: 8px; font-size: 11.5px; color: var(--text-3); }
.escala .gradiente { width: 120px; height: 8px; border-radius: 8px; background: linear-gradient(90deg, var(--seq-100), var(--seq-400), var(--seq-700)); }
:root[data-theme="dark"] .escala .gradiente { background: linear-gradient(90deg, var(--seq-700), var(--seq-400), var(--seq-100)); }
@media (prefers-color-scheme: dark) { :root:where(:not([data-theme="light"])) .escala .gradiente { background: linear-gradient(90deg, var(--seq-700), var(--seq-400), var(--seq-100)); } }

/* linha do tempo */
.timeline { list-style: none; margin: 0; padding: 0; position: relative; }
.timeline li { position: relative; padding: 0 0 18px 30px; }
.timeline li::before { content: ''; position: absolute; left: 9px; top: 22px; bottom: -2px; width: 2px; background: var(--border); }
.timeline li:last-child::before { display: none; }
.timeline .marco { position: absolute; left: 0; top: 2px; width: 20px; height: 20px; border-radius: 50%; display: grid; place-items: center; background: var(--surface); border: 2px solid var(--border-strong); }
.timeline .marco.good { border-color: var(--good); } .timeline .marco.critical { border-color: var(--critical); } .timeline .marco.warning { border-color: var(--warning); } .timeline .marco.info { border-color: var(--s1); }
.timeline .marco::after { content: ''; width: 8px; height: 8px; border-radius: 50%; background: currentColor; }
.timeline .marco.good { color: var(--good); } .timeline .marco.critical { color: var(--critical); } .timeline .marco.warning { color: var(--warning); } .timeline .marco.info { color: var(--s1); }

/* listas de definição */
.dados { display: grid; grid-template-columns: max-content 1fr; gap: 10px 18px; margin: 0; }
.dados dt { color: var(--text-3); font-size: 12.5px; font-weight: 520; }
.dados dd { margin: 0; font-weight: 520; min-width: 0; overflow-wrap: anywhere; }

/* bloco de texto citado */
.citacao { border-left: 3px solid var(--border-strong); padding: 6px 0 6px 14px; color: var(--text-2); white-space: pre-line; }
.citacao.forte { border-color: var(--good); } .citacao.melhoria { border-color: var(--warning); }

/* ---------- formulário de avaliação ---------- */
.avaliar { display: grid; grid-template-columns: minmax(0, 1fr) 360px; gap: 20px; align-items: start; }
.passo { scroll-margin-top: calc(var(--topbar-h) + 16px); }
.passo-cabecalho { display: flex; align-items: center; gap: 12px; padding: 18px 22px 0; }
.passo-num { width: 28px; height: 28px; border-radius: 9px; display: grid; place-items: center; font-weight: 700; font-size: 13px; background: var(--primary-soft); color: var(--primary-text); flex: none; }
.passo.feito .passo-num { background: var(--good); color: #fff; }
.passo-cabecalho h2 { font-size: 15.5px; }
.passo-cabecalho p { margin: 2px 0 0; font-size: 12.5px; color: var(--text-3); }
.passo-corpo { padding: 16px 22px 22px; }
.seletor-agente { position: relative; }
.seletor-agente .resultados { position: absolute; z-index: 40; left: 0; right: 0; top: calc(100% + 6px); max-height: 360px; overflow: auto; padding: 6px;
  background: var(--surface); border: 1px solid var(--border); border-radius: 14px; box-shadow: var(--shadow-lg); display: none; }
.seletor-agente .resultados.aberto { display: block; }
.opcao-agente { display: flex; align-items: center; gap: 12px; padding: 8px 10px; border-radius: 10px; cursor: pointer; }
.opcao-agente.ativo, .opcao-agente:hover { background: var(--primary-soft); }
.opcao-agente .extra { margin-left: auto; display: flex; gap: 4px; flex-wrap: wrap; justify-content: flex-end; }
.agente-escolhido { display: flex; align-items: center; gap: 14px; padding: 12px 14px; border-radius: 14px; border: 1px solid color-mix(in srgb, var(--primary) 35%, var(--border));
  background: linear-gradient(135deg, var(--primary-soft), var(--surface) 70%); }
.agente-escolhido .info { flex: 1; min-width: 0; }
.agente-escolhido .stats { display: flex; gap: 18px; font-size: 12px; color: var(--text-3); margin-top: 3px; flex-wrap: wrap; }
.agente-escolhido .stats b { color: var(--text); font-weight: 650; }
.recentes { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 10px; }
.recentes button { display: inline-flex; align-items: center; gap: 8px; padding: 4px 10px 4px 4px; border-radius: 30px; border: 1px solid var(--border); background: var(--surface); cursor: pointer; font: 520 12.5px var(--font); color: var(--text-2); }
.recentes button:hover { border-color: var(--primary); color: var(--text); }
.consulta { margin-top: 8px; border-radius: 12px; padding: 10px 12px; font-size: 13px; display: none; }
.consulta.visivel { display: block; animation: surgir .2s var(--ease); }
.consulta.ok { background: var(--good-bg); color: var(--good-text); }
.consulta.erro { background: var(--critical-bg); color: var(--critical-text); }
.consulta.info { background: var(--surface-3); color: var(--text-2); }
.consulta .titulo { font-weight: 650; color: var(--text); display: flex; gap: 8px; align-items: center; }
.consulta.ok .titulo { color: var(--good-text); }
.consulta .linha-dados { display: flex; flex-wrap: wrap; gap: 4px 14px; margin-top: 4px; color: var(--text-2); font-size: 12.5px; }
.consulta .linha-dados b { color: var(--text); font-weight: 600; }
.consulta .acao { margin-top: 8px; }
.carregando { width: 16px; height: 16px; border-radius: 50%; border: 2px solid var(--border-strong); border-top-color: var(--primary); animation: girar .7s linear infinite; display: inline-block; flex: none; }

.categoria-erros { border: 1px solid var(--border); border-radius: 14px; overflow: hidden; }
.categoria-erros + .categoria-erros { margin-top: 10px; }
.categoria-erros > summary { list-style: none; display: flex; align-items: center; gap: 10px; padding: 11px 14px; cursor: pointer; background: var(--surface-2); font-weight: 620; user-select: none; }
.categoria-erros > summary::-webkit-details-marker { display: none; }
.categoria-erros > summary .seta { margin-left: auto; transition: transform .2s; color: var(--text-3); }
.categoria-erros[open] > summary .seta { transform: rotate(180deg); }
.categoria-erros > summary .marcados { font-size: 11.5px; font-weight: 650; padding: 0 8px; border-radius: 20px; background: var(--critical-bg); color: var(--critical-text); display: none; }
.categoria-erros > summary .marcados.tem { display: inline-block; }
.lista-erros { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 8px; padding: 12px; }
.sem-descricoes .erro-op .desc { display: none; }
.erro-op { position: relative; display: flex; flex-direction: column; gap: 6px; padding: 10px 12px; border-radius: 11px; border: 1px solid var(--border); background: var(--surface); cursor: pointer;
  transition: all .15s var(--ease); text-align: left; font: inherit; color: inherit; }
.erro-op:hover { border-color: var(--border-strong); box-shadow: var(--shadow-sm); }
.erro-op .topo { display: flex; align-items: flex-start; gap: 8px; }
.erro-op .nome { font-weight: 580; line-height: 1.3; flex: 1; }
.erro-op .desc { font-size: 12px; color: var(--text-3); line-height: 1.35; }
.erro-op .rodape { display: flex; align-items: center; gap: 6px; }
.erro-op .pontos { font-size: 11.5px; color: var(--text-3); font-weight: 600; margin-left: auto; font-variant-numeric: tabular-nums; }
.erro-op .caixa { width: 18px; height: 18px; border-radius: 6px; border: 1.5px solid var(--border-strong); display: grid; place-items: center; flex: none; margin-top: 1px; color: transparent; transition: all .15s; }
.erro-op.marcado { border-color: color-mix(in srgb, var(--critical) 55%, transparent); background: color-mix(in srgb, var(--critical) 6%, var(--surface)); box-shadow: 0 0 0 3px color-mix(in srgb, var(--critical) 10%, transparent); }
.erro-op.marcado .caixa { background: var(--critical); border-color: var(--critical); color: #fff; }
.erro-op .detalhe-erro { display: none; gap: 8px; align-items: center; margin-top: 2px; }
.erro-op.marcado .detalhe-erro { display: flex; }
.erro-op .detalhe-erro input { height: 32px; font-size: 12.5px; flex: 1; min-width: 0; padding: 0 10px; border-radius: 8px; border: 1px solid var(--border-strong); background: var(--surface); color: var(--text); font-family: var(--font); }
.qtd { display: inline-flex; align-items: center; border: 1px solid var(--border-strong); border-radius: 8px; overflow: hidden; height: 32px; background: var(--surface); flex: none; }
.qtd button { width: 26px; height: 100%; border: 0; background: var(--surface-2); color: var(--text-2); cursor: pointer; font-size: 15px; display: grid; place-items: center; }
.qtd button:hover { background: var(--surface-3); color: var(--text); }
.qtd span { min-width: 24px; text-align: center; font-weight: 650; font-variant-numeric: tabular-nums; font-size: 13px; }
.busca-erros { margin-bottom: 12px; }

.resumo { position: sticky; top: calc(var(--topbar-h) + 18px); }
.resumo .card-corpo { padding: 20px; }
.anel { position: relative; width: 168px; height: 168px; margin: 4px auto 10px; }
.anel svg { width: 100%; height: 100%; transform: rotate(-90deg); }
.anel circle { fill: none; stroke-width: 12; }
.anel .trilho { stroke: var(--surface-3); }
.anel .progresso { stroke: var(--good); stroke-linecap: round; transition: stroke-dashoffset .5s var(--ease), stroke .3s; }
.anel .valor { position: absolute; inset: 0; display: flex; flex-direction: column; align-items: center; justify-content: center; }
.anel .valor b { font-size: 40px; font-weight: 720; letter-spacing: -.04em; line-height: 1; }
.anel .valor span { font-size: 12px; color: var(--text-3); margin-top: 4px; font-weight: 560; }
.resumo-lista { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 6px; }
.resumo-lista li { display: flex; align-items: center; gap: 8px; font-size: 13px; }
.resumo-lista li .pts { margin-left: auto; font-weight: 650; color: var(--critical-text); font-variant-numeric: tabular-nums; }
.resumo-secao { padding-top: 14px; margin-top: 14px; border-top: 1px solid var(--border); }
.resumo-secao h4 { font-size: 11.5px; text-transform: uppercase; letter-spacing: .06em; color: var(--text-3); margin-bottom: 8px; }
.atalhos { font-size: 12px; color: var(--text-3); display: flex; flex-wrap: wrap; gap: 10px; justify-content: center; margin-top: 12px; }

/* ---------- painel ao vivo ---------- */
.ao-vivo-status { display: inline-flex; align-items: center; gap: 8px; font-size: 12.5px; color: var(--text-2); font-weight: 560; padding: 6px 12px; border-radius: 30px; background: var(--surface); border: 1px solid var(--border); }
.ao-vivo-status .ponto { width: 8px; height: 8px; background: #22c55e; animation: pulso 2s infinite; }
.ao-vivo-status.pausado .ponto { background: var(--text-3); animation: none; }
.feed { list-style: none; margin: 0; padding: 0; }
.feed li { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 12px; align-items: center; padding: 11px 20px; border-bottom: 1px solid var(--border); }
.feed li:last-child { border-bottom: 0; }
.feed li.novo { animation: destacar 2.4s var(--ease); }
.feed .resumo-erros { font-size: 12px; color: var(--text-3); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.grade-agentes { display: grid; gap: 10px; grid-template-columns: repeat(auto-fill, minmax(210px, 1fr)); }
.cartao-agente { border: 1px solid var(--border); border-radius: 14px; padding: 12px; display: flex; flex-direction: column; gap: 10px; background: var(--surface); position: relative; overflow: hidden; }
.cartao-agente::before { content: ''; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--estado, var(--border-strong)); }
.cartao-agente .estado { font-size: 11.5px; font-weight: 620; display: inline-flex; align-items: center; gap: 5px; color: var(--estado, var(--text-3)); }
.cartao-agente .numeros { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px; font-size: 11px; color: var(--text-3); }
.cartao-agente .numeros b { display: block; font-size: 15px; color: var(--text); font-weight: 680; font-variant-numeric: tabular-nums; }
.estado-available { --estado: #16a34a; } .estado-handling { --estado: var(--s1); } .estado-on_call { --estado: var(--s7); } .estado-ringing { --estado: var(--s5); }
.estado-pause { --estado: #d38b00; } .estado-busy { --estado: var(--s2); } .estado-offline { --estado: var(--text-3); }
.modo-tv .sidebar, .modo-tv .topbar { display: none; }
.modo-tv .app { grid-template-columns: 1fr; }
.modo-tv .conteudo { max-width: none; padding: 22px; }
.numero-grande { font-size: 44px; font-weight: 720; letter-spacing: -.04em; line-height: 1; }

/* ---------- perfil do agente ---------- */
.perfil-agente { display: flex; align-items: center; gap: 20px; padding: 22px; flex-wrap: wrap; }
.perfil-agente .info { flex: 1; min-width: 240px; }
.perfil-agente h1 { font-size: 24px; letter-spacing: -.025em; }
.perfil-agente .meta { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 8px; }
.perfil-agente .destaque-nota { text-align: center; padding: 0 18px; border-left: 1px solid var(--border); }
.perfil-agente .destaque-nota b { font-size: 38px; font-weight: 720; letter-spacing: -.04em; display: block; line-height: 1.05; }
.perfil-agente .destaque-nota span { font-size: 12px; color: var(--text-3); }
.nuvem { display: flex; flex-wrap: wrap; gap: 8px; }
.nuvem .item { display: inline-flex; align-items: center; gap: 8px; padding: 6px 10px; border-radius: 10px; background: var(--surface-2); border: 1px solid var(--border); font-weight: 540; font-size: 13px; }
.nuvem .item b { font-variant-numeric: tabular-nums; color: var(--text-3); font-size: 12px; }
.nuvem.forte .item { background: var(--good-bg); border-color: transparent; color: var(--good-text); }
.nuvem.melhoria .item { background: var(--warning-bg); border-color: transparent; color: var(--warning-text); }
.nuvem.forte .item b, .nuvem.melhoria .item b { color: inherit; opacity: .7; }

/* BI */
.bi { display: grid; grid-template-columns: 280px minmax(0, 1fr); gap: 18px; align-items: start; }
.bi-painel { position: sticky; top: calc(var(--topbar-h) + 18px); }
.bi-painel .card-corpo { display: flex; flex-direction: column; gap: 14px; }
.opcoes-dim { display: flex; flex-direction: column; gap: 2px; }
.opcoes-dim label { display: flex; align-items: center; gap: 10px; padding: 7px 10px; border-radius: 9px; cursor: pointer; font-weight: 520; color: var(--text-2); }
.opcoes-dim label:hover { background: var(--surface-3); color: var(--text); }
.opcoes-dim input { position: absolute; opacity: 0; pointer-events: none; }
.opcoes-dim label:has(input:checked) { background: var(--primary-soft); color: var(--primary-text); font-weight: 620; }
.opcoes-dim label:has(input:focus-visible) { outline: 2px solid var(--primary); }

/* login */
.login { min-height: 100vh; display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(420px, .9fr); background: var(--surface); }
.login-arte { position: relative; overflow: hidden; color: #fff; padding: 48px; display: flex; flex-direction: column;
  background: radial-gradient(90% 70% at 15% 10%, rgba(139, 125, 255, .55), transparent 60%), radial-gradient(70% 60% at 90% 90%, rgba(42, 120, 214, .45), transparent 60%), linear-gradient(160deg, #12153a, #0a0c1c 70%); }
.login-arte::after { content: ''; position: absolute; inset: 0; background-image: radial-gradient(rgba(255,255,255,.09) 1px, transparent 1px); background-size: 22px 22px; mask-image: linear-gradient(180deg, transparent, #000 40%, transparent); }
.login-arte > * { position: relative; z-index: 1; }
.login-arte h2 { color: #fff; font-size: 38px; line-height: 1.12; letter-spacing: -.035em; max-width: 520px; margin-top: auto; font-weight: 700; }
.login-arte p { color: rgba(255,255,255,.72); max-width: 460px; font-size: 15px; margin-top: 16px; }
.login-recursos { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 28px; margin-bottom: auto; }
.login-recursos span { display: inline-flex; align-items: center; gap: 8px; padding: 8px 12px; border-radius: 30px; background: rgba(255,255,255,.08); border: 1px solid rgba(255,255,255,.12); font-size: 13px; color: rgba(255,255,255,.9); backdrop-filter: blur(8px); }
.login-mock { margin-top: 40px; display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; max-width: 560px; }
.login-mock div { border-radius: 16px; padding: 14px; background: rgba(255,255,255,.07); border: 1px solid rgba(255,255,255,.1); backdrop-filter: blur(10px); }
.login-mock small { color: rgba(255,255,255,.6); font-size: 11.5px; } .login-mock b { display: block; font-size: 24px; letter-spacing: -.03em; margin-top: 2px; }
.login-form { display: flex; flex-direction: column; justify-content: center; padding: 48px clamp(28px, 6vw, 96px); background: var(--surface); }
.login-form form { width: 100%; max-width: 380px; display: flex; flex-direction: column; gap: 16px; }
.login-form h1 { font-size: 26px; letter-spacing: -.03em; }

/* animações */
@keyframes pulso { 0% { box-shadow: 0 0 0 0 rgba(34, 197, 94, .55); } 70% { box-shadow: 0 0 0 9px rgba(34, 197, 94, 0); } 100% { box-shadow: 0 0 0 0 rgba(34, 197, 94, 0); } }
@keyframes surgir { from { opacity: 0; transform: translateY(6px) scale(.985); } to { opacity: 1; transform: none; } }
@keyframes fade { from { opacity: 0; } to { opacity: 1; } }
@keyframes girar { to { transform: rotate(360deg); } }
@keyframes destacar { 0% { background: color-mix(in srgb, var(--primary) 14%, transparent); } 100% { background: transparent; } }
.atualizando { opacity: .55; transition: opacity .2s; }
@media (prefers-reduced-motion: reduce) { *, *::before, *::after { animation: none !important; transition: none !important; } }

/* responsivo */
@media (max-width: 1280px) {
  .avaliar { grid-template-columns: minmax(0, 1fr) 320px; }
  .c-3, .c-4, .c-5 { grid-column: span 6; } .c-7, .c-8 { grid-column: span 12; }
}
@media (max-width: 1100px) {
  .grade-4 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .grade-3 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .bi { grid-template-columns: 1fr; } .bi-painel { position: static; }
  .avaliar { grid-template-columns: minmax(0, 1fr); } .resumo { position: static; }
}
@media (max-width: 900px) {
  .app { grid-template-columns: 1fr; }
  .sidebar { position: fixed; z-index: 80; width: 280px; transform: translateX(-100%); transition: transform .25s var(--ease); }
  .app.menu-aberto .sidebar { transform: none; box-shadow: var(--shadow-lg); }
  .app.recolhido { --sidebar-w: 264px; }
  .so-mobile { display: inline-flex !important; }
  .busca-global { min-width: 0; } .busca-global span, .busca-global kbd { display: none; }
  .login { grid-template-columns: 1fr; } .login-arte { display: none; }
  .grade-2, .grade-3, .form-grade, .form-grade-3 { grid-template-columns: minmax(0, 1fr); }
  .c-3, .c-4, .c-5, .c-6, .c-7, .c-8 { grid-column: span 12; }
  .conteudo { padding: 18px 16px 40px; }
  .topbar { padding: 10px 16px; height: auto; min-height: var(--topbar-h); flex-wrap: wrap; row-gap: 8px; }
  .topbar-titulo { flex: 1; } .topbar-acoes { flex-wrap: wrap; justify-content: flex-end; }
  [data-acao="recolher"] { display: none; }
  .perfil-agente .destaque-nota { border-left: 0; padding: 0; }
}
@media (max-width: 600px) { .grade-4 { grid-template-columns: 1fr; } .span-2, .span-3 { grid-column: auto; } }
.so-mobile { display: none !important; }

/* impressão (relatório do agente, avaliação) */
@media print {
  .sidebar, .topbar, .nao-imprimir, .avisos { display: none !important; }
  .app { display: block; } body { background: #fff; } .card { box-shadow: none; break-inside: avoid; }
  .conteudo { padding: 0; max-width: none; }
}